Help and support for patients waiting for a hospital appointment or operation
Are you waiting for a hospital appointment?Please visit The My Planned Care website (click on the link below) for information on waiting times at all hospitals/specialities.
The My Planned Care website supports people waiting for a hospital appointment, operation or treatment, and gives them advice and support while they wait. This includes access to average waiting times at their hospital and other useful advice and local services.
Patients can check the website of their allocated hospital for any information they may need before contacting their hospital or GP practice. Carers, friends, relatives and NHS teams can also see this information and, if needed, help guide people through the detail.
The site is easy-to-use and updated weekly with other advice and information on how to manage pain, keeping healthy, looking after their mental health, accessing financial help and other local support services. The site can also help people to prepare for their appointment or operation, including practical suggestions about how to manage symptoms and help prevent these from getting worse.
Press Release - Rising Levels of abuse towards GP Practice Staff
https://teesvalleyccg.nhs.uk/health-bosses-condemn-rising-levels-of-abuse-towards-gp-practice-staff/?fbclid=IwAR2XlQVD1CoUORMRA0if-0tcFzIB_sMAYLnOKoA1oGt_0b4kLfUKhGNrXPE&fs=e&s=cl
Changes to Clevechem Pharmacy - Redcar Hospital
Clevechem Pharmacy Changes
Foodbanks 2022
Mondays
Grangetown, St Hilda’s of Whitby, Clynes Road, Grangetown TS6 7LY 11am – 1pm
Mersey Road FB, Newcomen Methodist Church corner of Mersey Rd and Troutbeck Rd Redcar TS10 1NH 11:30am – 1pm
Tuesdays
Emmanuel Church Saltburn, Windsor Rd Saltburn TS12 1LE, in the Echo Hall at the back 12:30pm - 2:30pm
Wednesdays
Park Avenue Foodbank, Redcar Baptist Church, Park Avenue, Redcar TS10 3LJ 11am – 1pm
South Bank Baptist Church, Redcar Road East, South Bank TS6 6PH 10.30am – 12.30pm
Thursdays
St Peter’s Church, Lord Street Redcar TS10 3JL 11am -1pm
Brotton Foodbank Centre, Brotton Methodist Church, High Street Brotton TS12 2PA 1pm - 2.30pm
Fridays
St George’s Church, Spencer Road, Normanby TS6 9BH 9:30am – 1pm
All Saint’s Church, South Avenue, Dormanstown TS10 5LL 11am – 13:30pm
For your information,
No delivery service is available
Our centres are now back open inside to clients.
We also have advisors available to help clients with other issues
Please adhere to Covid restrictions at all foodbank centres as required.
June Bank Holiday
Don’t lose your head this jubilee! Order repeat medication in good time.
Remember we are closed Thursday 2nd, Friday 3rd, Saturday 4th and Sunday 5th June
Access NHS services info Jubilee. Pharmacy opening times
June Bank Holiday Pharmacy Opening Hours
Riverside Vaccination Clinic to Move to Redcar
https://www.redcar-cleveland.gov.uk/News/Pages/Riverside-vaccination-clinic-set-to-move-to-Redcar-civic-centre.aspx
Help and support for patients waiting for a hospital appointment or operation
The My Planned Care website supports people waiting for a hospital appointment, operation or treatment, and gives them advice and support while they wait. This includes access to average waiting times at their hospital and other useful advice and local services.
Patients can check the website of their allocated hospital for any information they may need before contacting their hospital or GP practice. Carers, friends, relatives and NHS teams can also see this information and, if needed, help guide people through the detail.
The site is easy-to-use and updated weekly with other advice and information on how to manage pain, keeping healthy, looking after their mental health, accessing financial help and other local support services. The site can also help people to prepare for their appointment or operation, including practical suggestions about how to manage symptoms and help prevent these from getting worse.
Face to face or telephone appointments?
With effect from 3/5/22, we are increasing the number of Face to Face appointments available for patients to book. Almost all appointments with Nurse Practitioners/Paramedic Practitioners will be Face to Face. GP's will offer a mixture of appointment types. For the convenience of patients who prefer it, there will still be some telephone consultations available. From 3/5/22, you can book all of these appointments by calling the appointments booking line (open 24 hours/day, 365 days/year) on 01642 424622.
Covid vaccinations (updated 21/3/22)
Following announcements in the media, we have been inundated with enquiries about booking covid vaccines.
Our Primary Care Network (the collective of practices who worked together to deliver the previous covid vaccination programme) is currently evaluating whether it is possible for us to run another vaccination programme.
Please do not contact us, as this blocks our phone lines for patients who need to speak to us.
When it is your turn to be vaccinated, either we will contact you or (if we opt out) the service commissioned to run the vaccination programme will contact you.
Dr Cowser - retirement
After over 30 years loyal service to the practice and its patients, Dr Cowser is retiring at the end of March. She will be much missed by partners, staff and patients but we accept that it is now time for her to pursue her own personal interests and adventures. We wish her every happiness in her retirement! We are delighted to announce a relatively seamless handover, to Dr Nicola Hall (currently working at the practice as a Salaried GP). Dr Hall has already proven to be an excellent GP and has made significant contributions to the practice in her short time here. She joins us as a partner on 6/4/22. Dr Hall has a military background and brings with her a unique skill set which we are sure will benefit the partnership enormously.
We are delighted to announce an upgrade to our telephone system. We have added an automated service called Voice Connect (previously known as Patient Partner), which allows you to book, change or cancel an appointment or order a repeat prescription 24 hours/day, every day of the year.